Terms & Conditions

Last updated: 14 January 2026

Important: Please read these terms carefully before using our services or enrolling in our courses. By accessing our website or purchasing a course, you agree to be bound by these terms.

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern your use of the Creative Writing Course website and services. Creative Writing Course ("we," "us," "our") is operated from Cardiff, United Kingdom. By accessing our website or enrolling in our courses, you accept these Terms in full. If you disagree with any part of these Terms, you should not use our services.

2. Course Enrolment and Access

2.1 Enrolment Process

To enrol in a course, you must complete the registration process and provide accurate, current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.2 Course Access

Upon successful enrolment and payment, you will receive access to course materials for the duration specified in the course description (typically 12 months from the date of enrolment). Access is provided on a non-exclusive, non-transferable basis for your personal educational use only.

2.3 Course Completion

Courses are self-paced within the access period. Whilst we provide suggested timelines for course completion, you may proceed at your own pace. However, we cannot guarantee feedback turnaround times if you submit assignments significantly ahead of or behind the recommended schedule.

3. Fees and Payment

3.1 Course Fees

Course fees are stated in British Pounds (GBP) and include VAT where applicable. All fees must be paid in full at the time of enrolment unless alternative payment arrangements have been agreed in writing.

3.2 Payment Methods

We accept payment via major credit cards, debit cards, and other methods as specified at checkout. Payment processing is handled securely through reputable third-party payment processors.

3.3 Price Changes

We reserve the right to modify course fees at any time. However, price changes will not affect existing enrolments or courses already purchased.

4. Intellectual Property Rights

4.1 Our Content

All content provided in our courses, including but not limited to text, images, videos, audio recordings, assignments, and educational materials, is owned by Creative Writing Course or our licensors and is protected by UK and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from our course materials without explicit written permission.

4.2 Your Content

You retain ownership of any creative writing or other work you submit as part of your course assignments. By submitting work for feedback, you grant us a limited, non-exclusive licence to review, assess, and provide feedback on your work. We will not share, publish, or otherwise use your submitted work without your explicit permission, except as necessary to provide course services.

4.3 Permitted Use

You may access and view course materials for your personal educational purposes. You may download materials for offline study where this functionality is explicitly provided. You may not share your course access with others, download materials for redistribution, or circumvent any access controls or security measures.

5. Refund Policy

Our refund policy is detailed separately in our Refund Policy document. In summary, we offer a 14-day money-back guarantee from the date of purchase, subject to certain conditions. Please review our full Refund Policy for complete details.

6. Code of Conduct

6.1 Expected Behaviour

We are committed to providing a respectful, supportive learning environment. You agree to treat instructors, fellow students, and staff with respect and courtesy. Harassment, discrimination, or abusive behaviour of any kind will not be tolerated.

6.2 Academic Integrity

You agree to submit only your own original work for assessment. Plagiarism or submission of work created by others will result in failure of the relevant assignment and may result in removal from the course without refund.

6.3 Consequences of Violations

We reserve the right to suspend or terminate your access to courses if you violate our Code of Conduct, these Terms, or engage in behaviour we deem harmful to other users or our reputation.

7. Disclaimers and Limitations

7.1 Educational Nature

Our courses are educational in nature and are designed to help you develop your creative writing skills. However, we make no guarantees about specific outcomes, including but not limited to publication, commercial success, or improvement to any particular standard. Your results will depend on many factors including your commitment, natural ability, and external circumstances beyond our control.

7.2 No Professional Advice

Information provided in our courses is for educational purposes only and should not be construed as professional advice regarding publishing contracts, copyright matters, or other legal or business issues. For such matters, you should consult appropriate professional advisers.

7.3 Availability of Services

Whilst we strive to provide continuous access to our courses, we do not guarantee that our services will be available at all times. We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice where possible.

8. Limitation of Liability

To the fullest extent permitted by law, Creative Writing Course shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services. Our total liability to you for any claims arising from your use of our courses shall not exceed the amount you paid for the relevant course.

Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under UK law.

9. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to our collection and use of personal information as described in that policy. We are committed to protecting your privacy and complying with UK data protection legislation, including the UK GDPR.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of use of any third-party sites. Your use of third-party services is at your own risk and subject to those parties' own terms.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. We will make reasonable efforts to notify you of significant changes, including by email where we have your contact information. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

12. Termination

You may terminate your account at any time by contacting us. We may terminate or suspend your access to courses if you breach these Terms. Upon termination, your right to access course materials ceases immediately, though certain provisions of these Terms (including those relating to intellectual property, limitations of liability, and dispute resolution) shall survive termination.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13.2 Dispute Resolution

If you have a complaint or dispute, we encourage you to contact us first to seek an amicable resolution. We are committed to resolving issues fairly and promptly.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Refund Policy, constitute the entire agreement between you and Creative Writing Course regarding your use of our services.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

14.3 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

15. Contact Information

If you have questions about these Terms, please contact us:

  • Email: [email protected]
  • Phone: +44 078 7512 1486
  • Address: 9-11 St Andrew's Cres, Cardiff CF10 3DG, United Kingdom

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.